IT Service Technician

Stockholm, Sweden
We are looking for a local IT Service Technician for our Stockholm office to join our team of game developers, as we go on a quest to build great games. We are in the late stages of releasing some new games for PC and major consoles, and want someone to handle the day-to-day operation of the IT solutions to keep the team focused on their tasks. You will be working closely with a very small team of IT colleagues in Stockholm, while also keeping in contact with other IT colleagues in Berlin, Tver & Novi Sad. Day to day will mostly be focused on on-site hardware and software support for the users in Stockholm but with some traditional support tickets from all Toadman offices. This exciting opportunity to work with a close knit, creative and friendly team is ideal for an IT specialist that is looking for a new, exciting opportunity together with a diverse and creative team.
Responsibilities
  • Provide technical support for both computer hardware and software
  • Onboarding / Offboarding employees
  • Be the point of contact for external vendors for buying equipment & repairing hardware
  • Install & configure company equipment such as printers, copiers etc.
  • Ensure equipment in meeting rooms are working as intended
  • Troubleshoot network issues together with your team
  • Set up, support & manage company documentation (Confluence)
  • Be a part of a distributed IT team that fixes bugs together but with a local focus
Knowledge & Experience
  • Great customer service skills
  • Proactive problem solver
  • Have worked with support tickets in environments as Zendesk or Jira
  • Knowledgeable about PC Hardware
  • At least 3 yrs experience working with IT support
Nice to have skills
  • (Bonus skill) Experience with various Source Control Systems (Git, SVN, Perforce)
  • (Bonus skill) Speak Swedish or Russian
  • Previous experience in game development
Benefits
  • Hybrid remote/on-site work weeks
  • 30 days of vacation
  • Relocation assistance
  • Paid company conferences
  • Wellness allowance
  • Pension savings
  • Health insurance

Interested?

How to connect with us.

 

Interested?